NewDecode AI research agents are now liveMeet the agents
NewDecode AI research agents are now liveMeet the agents

AI research agents that see what people truly feel.

Describe it. Your agent picks the method and builds the study.

Try an example brief

Meet the Decode AI research agents

Trusted by 150+ brands, including

  • Amazon
  • HSBC
  • KFC
  • Accenture
  • P&G
  • TikTok
  • Danone
  • LEGO
  • ICICI Bank
  • The Walt Disney Company
  • Airtel
  • GCash
  • Mondelēz International
  • Cipla
  • Philip Morris International
  • Grab
  • Disney+ Hotstar
  • Aditya Birla Group
  • Haleon
  • BPI
  • Kellogg's
  • IDFC First Bank
  • Apollo Tyres
  • Duroflex
What is Decode?

One team of agents for user and consumer research.

A consumer research platform shows how people respond to ads, concepts and packs. A user research platform shows how people use your website, app or prototype. Decode's agents do both, and add what surveys and recordings miss: how people feel, where they look and what they do.

Survey and panel tools tell you who people are and what they say. Video-feedback tools record what they say while they use something. Decode's agents run the study, and Decode's signals show what people felt, not just what they said, moment by moment through a standard webcam.

ToolWho they areWhat they sayWhat they feel
Survey & panel tools––
Video-feedback tools––
Decode

Emotion · attention · behavior — read by your agent, moment by moment, in one study.

Use cases

What will your agent test first?

Consumer research and user research for every team: ad testing, concept testing, shopper insights, usability testing and more. From a 30-second TV spot to a checkout flow, Decode's agents show how people react, not just what they say.

9 use cases
Ad & video testing
Consumer Insights

Ad & video testing

See second by second where your ad lands, and where viewers drift.

Explore ad testing
AI-moderated interviews
AI Moderator

AI-moderated interviews

An agent runs in-depth interviews at scale, with follow-ups and emotion on every answer.

Explore AI Moderator
Concept testing
Consumer Insights

Concept testing

Know which idea to build before you spend on development.

Explore concept testing
Packaging testing
Consumer Insights

Packaging testing

Test whether your pack gets noticed, and chosen, on a realistic shelf.

Explore packaging testing
Prototype testing
User Research

Prototype testing

Find friction in Figma prototypes before a line of code is written.

Explore prototype testing
Website & app testing
User Research

Website & app testing

Watch real journeys on your live site or app, with attention and emotion.

Explore website testing
Social in-context testing
Consumer Insights

Social in-context testing

Test your ad inside a realistic feed, the way people actually scroll past it.

Explore social testing
Predictive creative testing
AI Creative Insights · New: Synthetic Audience

Predictive creative testing

Your agent reads attention and emotion on any static ad in minutes, before real people see it.

Explore AI Creative Insights
Card sorting
User Research

Card sorting

Build navigation around how your users actually think.

Explore card sorting
How it works

How your agent runs a study

  1. Paste your brief and your agent drafts the study for you to review, or start from 100+ templates.

    Surveys, tasks, interviewsBrowse study templates
Compare

Why enterprise teams choose Decode.

Most tools cover one part of the picture. Decode's agents bring consumer research and user research together, with emotion and attention measured in the same study.

Compare Decode with alternatives
Capability
Survey tools
Video-feedback tools
Panel providers
Decode
Consumer and user research in one place
–
–
–
Measures emotion and attention
–
–
–
Built-in participant panels
Some
AI-moderated interviews
–
Some
–
AI-written reports and highlight reels
Some
Some
–

Decode in numbers

17patents
70+languages supported
150+global brands

Bring a real research question.

Ask our agents now, or we'll show you live in 30 minutes.

Customer stories

Trusted by 150+ global brands.

Outcomes from insights, brand and UX teams who test with Decode before they launch, air or ship.

See all customer stories

Global fast-food brand

Consumer Insights · Media testing

How a global fast-food brand tests every campaign before it airs.

4X
faster media research

Every campaign is tested with real viewers before it airs, with emotion and attention read second by second, so the team knows which cut to run.

Read the story
Sample readoutAttention dropped on the end card
Move offer earlier

Global beverage company

AI Moderator · In-depth interviews

AI-moderated interviews to shape a ready-to-drink beverage experience.

3,000+

UK-based bank

User Research · Onboarding

Finding and fixing friction in digital onboarding.

38%
Reviews

What research teams say

G24.6/5180+ reviews
Capterra4.7/590+ reviews
Gartner Peer Insights4.5/540+ reviews
Research & Insights
We used to wait six weeks for an ad test. Now we have emotion and attention data in three days, and the story is clear enough to take straight to the brand team.
Priya MenonHead of Consumer Insights, Orby Foods
Consumer Science
Facial Coding helped us uncover emotional responses to packaging, enhancing traditional R&D insights.
Ozgul SokmenConsumer Science
Marketing & Brand
The second-by-second attention curve changed how we edit. We cut the end card by four seconds and recall went up in the next test.
James CarterBrand Director, Brightfield
Digital Experience
Entropik's Eye-tracking technology & AOIs metrics provided precise insights into our users' behavior.
Michelle FernandezHead of Digital Experience
Product & UX
Seeing where people hesitate on a prototype, not just where they click, saved us a full sprint of rework on our onboarding flow.
Aisha LiuLead UX Researcher, Lumen Bank
Recognition
  • Top Research Platform 2026Insights Innovation Awards
  • Best UX Research ToolProduct Research Awards
  • Innovation in Market ResearchMR Society
As featured inThe Insights JournalMarket Research WeeklyProduct DailyCX Review
For agencies & consultancies

Run Decode's agents for your clients, under your brand.

Faster, deeper studies with training, sales material and deal support from our partner team.

Enterprise-ready

Built for enterprise research.

Independently audited, with enterprise controls for access and data, and GDPR-ready data handling.

  • ISO 9001:2015
  • GDPR
  • ESOMAR Member
  • SOC 2 Type II
Visit the Trust Center

Integrations

Works with the tools you already use.

Import prototypes, run sessions on your call tool, recruit from your panel and share results in your team's channels.

See all integrations
Content Hub

Latest from Entropik

FAQ

Frequently asked questions

Still deciding? Here's what research teams ask us most.

See all FAQs

A consumer research platform helps brands test ads, concepts, packaging and shopper journeys with real people. Decode adds emotion and attention to every answer, so you see how consumers react, not just what they say.

Ask an agent what your customers truly feel.

Research agents for consumer research and user research, with emotion and attention measured in the same study. Trusted by 150+ brands and backed by 17 patents.

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