NewDecode AI research agents are now live Meet the agents
What's new
    See all updates
    NewDecode AI research agents are now live Meet the agents
    What's new
      See all updates

      AI research agents that see what people truly feel.

      Describe it. Your agent picks the method and builds the study.

      Try an example brief

      Meet the Decode AI research agents

      Trusted by 150+ brands, including

      • Amazon
      • HSBC
      • KFC
      • Accenture
      • P&G
      • TikTok
      • Danone
      • LEGO
      • ICICI Bank
      • The Walt Disney Company
      • Airtel
      • GCash
      • Mondelēz International
      • Cipla
      • Philip Morris International
      • Grab
      • Disney+ Hotstar
      • Aditya Birla Group
      • Haleon
      • BPI
      • Kellogg's
      • IDFC First Bank
      • Apollo Tyres
      • Duroflex
      What is Decode?

      One team of agents for user and consumer research.

      A consumer research platform shows how people respond to ads, concepts and packs. A user research platform shows how people use your website, app or prototype. Decode's agents do both, and add what surveys and recordings miss: how people feel, where they look and what they do.

      Survey and panel tools tell you who people are and what they say. Video-feedback tools record what they say while they use something. Decode's agents run the study, and Decode's signals show what people felt, not just what they said, moment by moment through a standard webcam.

      ToolWho they areWhat they sayWhat they feel
      Survey & panel tools––
      Video-feedback tools––
      Decode

      Emotion · attention · behavior — read by your agent, moment by moment, in one study.

      Use cases

      What will your agent test first?

      Consumer research and user research for every team: ad testing, concept testing, shopper insights, usability testing and more. From a 30-second TV spot to a checkout flow, Decode's agents show how people react, not just what they say.

      9 use cases
      Ad & video testing
      Consumer Insights

      Ad & video testing

      See second by second where your ad lands, and where viewers drift.

      Explore ad testing
      AI-moderated interviews
      AI Moderator

      AI-moderated interviews

      An agent runs in-depth interviews at scale, with follow-ups and emotion on every answer.

      Explore AI Moderator
      Concept testing
      Consumer Insights

      Concept testing

      Know which idea to build before you spend on development.

      Explore concept testing
      Packaging testing
      Consumer Insights

      Packaging testing

      Test whether your pack gets noticed, and chosen, on a realistic shelf.

      Explore packaging testing
      Prototype testing
      User Research

      Prototype testing

      Find friction in Figma prototypes before a line of code is written.

      Explore prototype testing
      Website & app testing
      User Research

      Website & app testing

      Watch real journeys on your live site or app, with attention and emotion.

      Explore website testing
      Social in-context testing
      Consumer Insights

      Social in-context testing

      Test your ad inside a realistic feed, the way people actually scroll past it.

      Explore social testing
      Predictive creative testing
      AI Creative Insights · New: Synthetic Audience

      Predictive creative testing

      Your agent reads attention and emotion on any static ad in minutes, before real people see it.

      Explore AI Creative Insights
      Card sorting
      User Research

      Card sorting

      Build navigation around how your users actually think.

      Explore card sorting
      How it works

      How your agent runs a study

      1. Paste your brief and your agent drafts the study for you to review, or start from 100+ templates.

        Surveys, tasks, interviewsBrowse study templates
      Compare

      Why enterprise teams choose Decode.

      Most tools cover one part of the picture. Decode's agents bring consumer research and user research together, with emotion and attention measured in the same study.

      Compare Decode with alternatives
      Capability
      Survey tools
      Video-feedback tools
      Panel providers
      Decode
      Consumer and user research in one place
      –
      –
      –
      Measures emotion and attention
      –
      –
      –
      Built-in participant panels
      Some
      AI-moderated interviews
      –
      Some
      –
      AI-written reports and highlight reels
      Some
      Some
      –

      Decode in numbers

      17patents
      70+languages supported
      150+global brands

      Bring a real research question.

      Ask our agents now, or we'll show you live in 30 minutes.

      Customer stories

      Trusted by 150+ global brands.

      Outcomes from insights, brand and UX teams who test with Decode before they launch, air or ship.

      See all customer stories

      Global fast-food brand

      Consumer Insights · Media testing

      How a global fast-food brand tests every campaign before it airs.

      4X
      faster media research

      Every campaign is tested with real viewers before it airs, with emotion and attention read second by second, so the team knows which cut to run.

      Read the story
      Sample readoutAttention dropped on the end card
      Move offer earlier

      Global beverage company

      AI Moderator · In-depth interviews

      AI-moderated interviews to shape a ready-to-drink beverage experience.

      3,000+

      UK-based bank

      User Research · Onboarding

      Finding and fixing friction in digital onboarding.

      38%
      Reviews

      What research teams say

      G24.6/5180+ reviews
      Capterra4.7/590+ reviews
      Gartner Peer Insights4.5/540+ reviews
      Research & Insights
      We used to wait six weeks for an ad test. Now we have emotion and attention data in three days, and the story is clear enough to take straight to the brand team.
      Priya MenonHead of Consumer Insights, Orby Foods
      Consumer Science
      Facial Coding helped us uncover emotional responses to packaging, enhancing traditional R&D insights.
      Ozgul SokmenConsumer Science
      Marketing & Brand
      The second-by-second attention curve changed how we edit. We cut the end card by four seconds and recall went up in the next test.
      James CarterBrand Director, Brightfield
      Digital Experience
      Entropik's Eye-tracking technology & AOIs metrics provided precise insights into our users' behavior.
      Michelle FernandezHead of Digital Experience
      Product & UX
      Seeing where people hesitate on a prototype, not just where they click, saved us a full sprint of rework on our onboarding flow.
      Aisha LiuLead UX Researcher, Lumen Bank
      Recognition
      • Top Research Platform 2026Insights Innovation Awards
      • Best UX Research ToolProduct Research Awards
      • Innovation in Market ResearchMR Society
      As featured inThe Insights JournalMarket Research WeeklyProduct DailyCX Review
      For agencies & consultancies

      Run Decode's agents for your clients, under your brand.

      Faster, deeper studies with training, sales material and deal support from our partner team.

      Enterprise-ready

      Built for enterprise research.

      Independently audited, with enterprise controls for access and data, and GDPR-ready data handling.

      • ISO 9001:2015
      • GDPR
      • ESOMAR Member
      • SOC 2 Type II
      Visit the Trust Center

      Integrations

      Works with the tools you already use.

      Import prototypes, run sessions on your call tool, recruit from your panel and share results in your team's channels.

      See all integrations
      Content Hub

      Latest from Entropik

      FAQ

      Frequently asked questions

      Still deciding? Here's what research teams ask us most.

      See all FAQs

      A consumer research platform helps brands test ads, concepts, packaging and shopper journeys with real people. Decode adds emotion and attention to every answer, so you see how consumers react, not just what they say.

      Ask an agent what your customers truly feel.

      Research agents for consumer research and user research, with emotion and attention measured in the same study. Trusted by 150+ brands and backed by 17 patents.

      Site footer